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Credit Notes

  • If you want to return the stock, you can do so within 7 days of receiving the product via mail to the outlet address where you received the item.
  • We will issue you a credit note, which will be valid for 30 days (excluding the issuing date).
  • Please note that you will be responsible for the return shipment cost.
  • The credit note can be used as a mode of payment, but partial redemption of the credit note is not allowed.
  • You must buy a product of equal or higher value as your credit note.
  • The credit note is accepted in any al-ikhsan store.
  • For additional information, you can contact us via email at [email protected] or call Toll free at 1800 22 8188.